On orders $75.00 or more
ALL ORDERS OF $75.00 OR MORE QUALIFY FOR FREE PRIORITY SHIPPING!
All orders placed on Monday-Friday before 2pm CST will ship that day or within 1-2 business days. Orders placed on weekends will ship the next business day or within 1-2 business days after order was placed. All orders will be shipped in a box unless it is a small order, so you can rest assured your products will be shipped and delivered properly. Larger orders may have extra shipping charges varying on weight of order. All orders are shipped via USPS first class mail or Priority Mail.
Shipping Insurance is available through the USPS to protect your order in case of any delivery issues. Vapors-ecigs cannot be held responsible for lost shipments or mishandled packages by the USPS.
**Please Note that product warranties will be voided if products are used
with Non-Joyetech manufactured products or any other products not
offered from vapors-ecigs. We cannot provide a warranty for our
products if they have been used in conjunction with products from
other electronic cigarette vendors.**
- All eGo Type batteries, Square1 batteries, and iTaste batteries carry a 30 day warranty.
- Joye 510 Batteries, Atomizers, starter kit parts and chargers carry a 14 day warranty
- Eliquids, cartridges, cartomizers, coil heads, and accessory items are excluded from these warranties. These excluded items carry no warranty except "as is", due to the nature of these products.
- Clearomizers and low-resistance atomizers are also excluded from warranty unless otherwise noted.
- All warranties start on the date when the order is delivered to the customer.
We are sure of the quality of the warrantied products and provide these warranties in the rare instance of premature failure. All products returned during the warranty period will be tested and examined. Items deemed to be damaged from mishandling or misuse will not be covered under the warranty, and may be returned to the customer at their expense. Please read all information and instructions provided before use of the products to ensure proper handling and usage of the product.
We do not offer a refund or return once an order has been completed due to the nature of these products*. All warrantied products must be returned to and received by Vapors-ecigs at the purchaser's expense before new replacement products will be shipped. If you have a product that is covered under warranty and wish to return it you will need to contact Vapors-ecigs for a RMA number to include when shipping the product back to Vapors-ecigs. All products returned under warranty must be shipped in a box and properly packaged just as it was originally received to ensure products are not damaged in return shipment. The RMA number must be written on the original invoice receipt and the package of items being returned. If products are deemed to be in working condition your products will be shipped back to you after being repaired.
Customers who wish to cancel an order before the order has been shipped may do so if products have not been prepared for shipment. Orders placed and then cancelled after they have been prepared will incur a $35.00 restocking fee*
. When an order is placed the items are held for the customer "on hold" until they are shipped. "On hold" items are not available for purchase by other customers and will incur a restocking fee when an order is cancelled.
After receiving an RMA number Vapors-ecigs must receive the products under warranty within 7 business days of the date the RMA number was issued to process the warranty claim.If products under warranty are deemed by Vapors-ecigs to be faulty or in non-working condition due to manufacturing error we will gladly send a replacement, repair the product, or issue a credit for the warrantied product and return shipping costs up to $3.25 maximum*. We suggest warranty products are shipped back to Vapors-ecigs via First Class Mail through the USPS.
Products returned and repaired will not receive a return shipment credit. Warranty Policies may change or be revised at Vapors-ecigs discretion.